Information Systems Education Conference
ISECON Proceedings

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Workshop Presentation

Developing Problem Solving Skills and Critical Thinking – with a focus on Case Studies

Bruce White
Quinnipiac University

Objectives
“Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action. In its exemplary form, it is based on universal intellectual values that transcend subject matter divisions: clarity, accuracy, precision, consistency, relevance, sound evidence, good reasons, depth, breadth, and fairness.” (from: http://www.criticalthinking.org/pages/defining-critical-thinking/766) As Information Systems educators, we want our students to be able to think critically and to analyze and solve problems. There are ways to challenge students to think critically. One of the most popular is to use case studies. In this workshop we will: - Explore problem solving and critical thinking through a variety of techniques - Discuss case studies as problem solving and critical thinking activities - Analyze sample IS/IT case studies - Entire group to dissect and analyze a sample case - Split group into subgroups to analyze two additional cases - Bring groups together to discuss their approaches - Discuss where to use case studies in Information Systems classes - Present several additional IT cases as samples for classroom instruction - Discuss assigning students in a class to write their own cases as an instructional activity - Conclude with a discussion on case study methods, approaches and use in classes

Targeted Attendees
Information Systems instructors using or wanting to use case studies in class.

Recommended Citation: White, B., (2012). The Proceedings of the Information Systems Education Conference, v.29 n.2060, New Orleans, LA.